Be safe. Be calm. Be Kind.

Covid-19 Phase 3

Please note the following COVID-19 updates for February 5th, 2021:

COVID-19 testing required for people flying into Canada.

Starting January 7, 2021, air travellers 5 years of age or older will be required to present a negative COVID-19 test result to the airline prior to boarding international flights bound for Canada. See the news release for air travellers.In British Columbia, we have been incredibly fortunate through this global pandemic to have the advice, guidance, and leadership of Dr. Bonnie Henry. As we have done from the earliest warnings of this global concern, we will be following her sage advice and mandates.Dr. Bonnie Henry has asked us to all commit to enhanced restrictions so that we can reverse the trends we have been seeing in recent weeks. We did this before and saw immediate and tangible success. Please review the following guidelines that will be in place until the next Public Health Update. We have trusted Dr. Bonnie Henry from day one, and she has yet to steer us wrong.  These Provincial Orders and guidelines will be in place indefinitely and will be reviewed along the way, with revisions to loosen or tighten restrictions. The order first went into effect at 10 p.m. Saturday, November 7, 2020, and was set to remain in place for two weeks until Monday, November 23, 2020. Then on November 19, 2020, it was extended again until midnight on Monday, December 7. On December 7, 2020, it was extended again until January 8, 2021. On January 8, 2021 it was extended again to February 5, 2021. On February 5, it was extended indefinitely.

Here are the guidelines:

1. Daily Screening

Daily Screening Test has been sent to every student, instructor, and administrative team member, and must be completed before arrival. The BC self-assessment tool may also be used as an alternative. Designated members of staff will be conducting in-person screenings by asking “have you taken the COVID-19 self-assessment?” before you enter the studio. We will be providing physical copies of the assessment for those who prefer to fill one out this way. Please save this link as you will need to complete this before entering the school every day until the restrictions are lifted.

 Clarification on daily COVID-19 health screening – WorkSafe BC Requirement

All employers, including post-secondary Institutions, have an accountability to ensure that every worker performs a daily COVID-19 health check before entering the workplace.

• Health checks are mandatory self-assessments conducted by workers (not by the employer).  Workers are to confirm with their employer, in written or verbal format, that they have reviewed the complete list of entry requirements (included on this COVID-19 entry check poster) and that none of the prohibited criteria apply to them for that day.

• It will be up to individual institutions on how best to implement.  However, the WorkSafeBC website provides a number of examples for consideration.

2. Non-medical mask requirements in all indoor public settings and workplaces

On November 24th, an Order in Council (OIC) and Ministerial Order were issued as the Minister of Public Safety and Solicitor General announced alignment of the Province’s measures under the Emergency Program Act  with the Provincial Health Officer’s (PHO) guidance, mandating that masks must be worn in indoor public places.

• Masks are required in all indoor public spaces, including in all post-secondary institutions where people circulate freely, such as hallways, stairwells, elevators, etc. but they are not mandatory in non-public areas such areas as classrooms and enclosed office spaces where individuals can maintain physical distancing.

• Post-secondary institutions may implement more stringent mask requirements based on their individual situations.

• The mask requirement does not apply to people unable to wear a mask or put on or remove a mask on their own.

Evolving PHO guidance

• Please note that the latest guidance and recommendations from the Provincial Health Officer are available online at the COVID-19 Provincial Support and Information website.

• The Go Forward Guidelines for BC’s Post-Secondary Sector are being updated to reflect the evolving PHO guidance.

• Please cross-reference both locations for the most current guidance and information. 

Thank you for the important role you play in supporting the provincial COVID-19 response. Please share this update broadly within your respective institutions. 

COVID-19 Resources:

• If you require advice regarding a potential COVID-19 case, please contact your local Medical Health Officer.



• Help prevent the spread of COVID-19: How to use a mask

• COVID-19 Health and Safety: Selecting and using masks

• COVID-19- Health and Safety: Designing effective barriers

If anyone has any additional concerns or questions please forward them directly to me at and I will share them with our COVID-19 Safety Committee. An extra special shout out to those who volunteered for these positions. We have done an amazing job of being respectful and accountable to ourselves and one another through this global pandemic and it is truly an honour to be a part of such a mindful community. Let’s continue to follow Dr. Bonnie Henry’s guidelines so we can all get through this to the place where I believe we all want to be.

B.C Post-Secondary COVID-19 Go-Forward Guidelines (updated on Dec 18, 2020)

Phase 3: June 24, 2020 onwards

We are humbled by the incredible acts of mindfulness and community we have witnessed since March 2020, both in the lives of our staff and students and within our own communities, as the world has wrestled with how best to manage and mitigate the COVID-19 pandemic. It has been nothing short of inspiring to see people come together in the what is, for most of us, the greatest global and personal challenge we have ever faced.

Since the beginning of the current crisis, Story Institute has been carefully following the advice and guidelines of B C Provincial Health Minister Dr. Bonnie Henry and the honourable MLA Minister of Health Adrian Dix, with particular focus on social distancing and flattening the curve. We are very grateful for the kind and disciplined approach our Province has taken during this time.

As an accredited educational institution, Story Institute has always had a deep commitment to sound educational, business, health, and safety practices. It is also true that we are required adhere to the same guidelines and regulations as any college or university in British Columbia, as mandated by PTIB and the Ministry of Advanced Education of Canada.

Although having had permission to open as of May 19, 2020 under phase 2, Story waited until June 22 to reconvene in-studio classes. Meanwhile, have been working closely with WorkSafe BC, BC HealthVancouver Coastal Health Authority, the BC Centre for Disease Control, and PTIB to regularly assess and comply with any required changes.

B.C. post-secondary institutions remain open and committed to offering students options for staying on track, graduating on time, and meeting their learning goals.

• The post-secondary sector developed guidelines that outline broad health and safety protocols for campus operations for the 2020/2021 academic year

• Post-secondary institutions will use these general protocols to develop detailed safety plans outlining the policies and procedures to protect the health and safety of faculty, staff and students

• For the fall 2020 academic term, education and skills training will be delivered using a variety of formats including online, in-person instruction where health and safety permit, or a blend of on-campus and online instruction

COVID-19 Safety Plan | Story Institute

Story Institute has developed the following safety plan to take care of our students, staff and faculty and adhere to the public health guidelines during the COVID-19 pandemic. 

Faculty, staff and students may be experiencing anxiety, depression or other mental health challenges arising from the COVID-19 pandemic.

• Resources are available to support the mental health and wellbeing of students including Here2Talk offering mental-health counselling available 24/7.

• Culturally-aware crisis support is available 24/7 to Indigenous people in B.C. through the KUU-US crisis response service.

• The Province offers a range of virtual mental health programs and services to support mental health and wellness.


Mental Health Commission of Canada – National Standard for Psychological Health and Safety in the Workplace.

• If any student or staff member displays signs of illness, we will be requiring them to stay home until it is safe to return. (Students will be permitted to resume studies, tuition that has been already paid will continue to be applied to studies until completed, and classes will be offered to make up for any class content missed. Their safety and the safety of everyone in our community won’t come at anyone’s personal expense.)

• Windows throughout the studio will remain prior to and during our “open hours” to maintain air flow, weather permitting.

• High-touch areas throughout the studio will be sanitized and cleaned prior to open each day and in-between classes.

• Chairs will be spaced whenever possible to ensure proper physical distancing is maintained.

• Hand sanitizer will be available in every room of the studio with boxes of tissue and paper towels also available throughout.

• A maximum of 10 students per class will be our policy during the Phase 3 stage (most classes currently have a maximum of 8 students). This is an added safety measure and under 65% of what we are permitted to do.

• No more than two classes will run at any one time to ensure minimal contact with those outside of their specific group.

• Classes will be spaced 30 minutes apart to allow for the studio to be cleaned between each group.

• There won’t be any communal dishes or cutlery or glasses during Phase 3. Everyone will be required to bring in their own food and beverage supplies as needed and must be taken home every day.

• The refrigerator may be used but there will not be any sharing of milk or other commonly shared items during this phase.

• Washrooms will be cleaned regularly throughout the hours we are open.

• The kitchen and two washrooms will also serve as hand washing stations that will be used by everyone throughout the day.

• The equipment will be operated by 1-2 instructors max during phase 3 and it will be cleaned thoroughly between use.

• Disposable gloves are available for any staff or students who wish to use them for anything while at the studio.

• The photocopier and all other studio equipment will be used exclusively by the staff and instructors.

• We will maintain appropriate physical distancing in all areas of the studio, including during any breaks in class, whenever possible.

• We have established and posted occupancy limits for common areas such as break rooms, meeting rooms, and washrooms.

• We have posted signage at the main entrance indicating who is restricted from entering the premises, including visitors, students, and workers with symptoms.

• We have posted signage at the studio, including occupancy limits outside of every classroom, instructions on how to use a mask, which steps to follow in case anyone feels sick, and effective hygiene practices throughout the studio and in each of the two bathrooms.

• We have installed plexiglass barriers where workers can’t keep physically distant from co-workers, customers, or others.

• Members of staff, instructors, and students have completed the Safe Sets International COVID-19 Certificate.

• We will continue physical distancing and adapting the lesson plans to allow us to do exactly what we’ve always done but with the recommended 6ft. of distancing whenever possible.

• We will be continually maintaining extremely small social circles on a staff and instructor level of Phase 3 and will recommend our students do the same until we get a green light from BC Health to lift restrictions further.

• Everyone must wash their hands upon arriving in studio for a minimum of 20 seconds. (This includes if you go outside during a class for any reason).

• Masks are required in all indoor public spaces, including in all post-secondary institutions where people circulate freely, such as hallways, stairwells, elevators, etc. but they are not mandatory in non-public areas such areas as classrooms and enclosed office spaces where individuals can maintain physical distancing. Post-secondary institutions may implement more stringent mask requirements based on their individual situations. The mask requirement does not apply to people unable to wear a mask or put on or remove a mask on their own. We will have some available on site and students and instructors are welcome to bring in their own if they prefer.

• Students won’t be sharing materials and anything that is often printed and shared in advance will now be emailed in advance with each student only handling their own materials.

• We have created an internal Safety Committee with student, faculty, and staff representatives to meet regularly, update guidelines, inform, and support our school community.

• Each student, faculty, and staff member will act responsibly in the studio and conduct best practices such as, but not limited to:

  1.  Monitoring their own health and communicating with the head staff of Story Institute when they feel sick or have had exposure to someone who has COVID-19;
  2.  Washing their hands whenever they enter the studio;
  3.  Maintaining a 6 ft. distance from others whenever possible;
  4.  Cleaning their chair/desk or any surface they worked on;
  5.  Helping others with best practices;
  6.  Following the policies outlined in this document and those of the local Health Authorities.

• We have a training plan to ensure everyone (students, staff, and instructors) is trained in workplace policies and procedures.

• All employees, instructors and students have received the policies for staying home when sick.

• Supervisors and our internal Safety Committee have been trained on monitoring workers and the workplace to ensure policies and procedures are being followed.

• We have a plan in place to monitor risks. We make changes to our policies and procedures as necessary.

We will maintain constant communication with all of our students, faculty, and staff to monitor their health state and maintain a logbook to track occurrences.

If you are feeling sick but do not have COVID-19 symptoms

• If any student, faculty or staff member displays signs of illness, we will be requiring them to stay home until they recover and it is safe to return. 

If you are feeling sick and do have COVID-19 symptoms

• If you display COVID-19 symptoms, you will be directed to conduct the BC self-assessment tool and call 8-1-1 to speak to a health officer.

• When you take a COVID-19 test, you will be required to stay home until you receive your results. You may participate in classes via Zoom (or another equivalent virtual platform) or by calling in. 

• Everyone who had contact with you will be required to social distance and wear a mask in class in case they do not display symptoms. If they are feeling sick, they should stay home and follow the same instructions above.

If you test positive for COVID-19

• If someone tests positive for COVID-19, they must follow the instructions of health officials, and:

• Isolate for at least 10 days and only return after at least 24 hours with no fever without fever-reducing medication and other symptoms of COVID-19 are improving. OR

• May return only if they display no symptoms and receive two negative results from COVID-19 tests taken within 48 hrs.

If you don’t have symptoms but had contact with someone who tested positive for COVID-19

• If it’s someone outside of our studio, you should stay home, call 811 and follow the guidelines of the health officer.

• When someone tests positive at our studio, everyone who was in close contact with them should get tested and self-quarantine at home for 14 days.

• In this case, classes will be postponed for 2 weeks or be delivered online. This will be determined at the time. 

Work from home policy/Online learning

• If someone from the staff is not feeling well, they may work from home for as long as it takes from them to recover, including if they get diagnosed with COVID-19 and must isolate for 14 or more days.

• If someone from faculty is not feeling well, they may request for a substitute or teach from home if the class can be delivered online.

• If a student is not feeling well, they may participate in classes via Zoom (or another equivalent virtual platform) or by calling in. 

(more details here)

Pre-Arrival Requirements

Under new requirements for air travel that take effect February 22, 2021, in addition to providing a negative COVID-19 molecular test 72 hours before your scheduled flight at the airport, when the student arrives in Canada, they must take another COVID-19 test before leaving the airport and spend 3 days in quarantine at a federal government-authorized hotel.

With a clear test result, the student can proceed to the quarantine site identified in their quarantine plan.  Ten-days into their quarantine, the student will use a take-home test provided at their arrival in Canada. A further clear result is required before leaving quarantine at 14 days. For more information, see the flow-chart below:

See attachment HERE

The list of government-authorized hotels will be available to students on February 18, 2020 via this link   

Details on these requirements, and the requirements for travellers arriving at land border crossings, are available on line: Government of Canada expands restrictions to international travel by land and air –

More information is available from the Government of Canada:

• Entering Canada by air during COVID-19

• Entering Canada by land during COVID-19

• Additional testing and more stringent quarantine requirements for travel to Canada

• ArriveCAN

• Travel restrictions in Canada – Visitors, foreign workers and students

Orders in Council related to the Quarantine Act  

COVID-19 testing required for people flying into Canada

Starting January 7, 2021, air travellers 5 years of age or older will be required to present a negative COVID-19 test result to the airline prior to boarding international flights bound for Canada. See the news release for air travellers.

Before travelling to Canada, all travellers must plan for their mandatory 14-day quarantine period, which starts on the date they arrive. Prior to arrival, international students and co-arriving family members must inform their arrival and quarantine plan to Story Institute, including arrangements for:

• Transportation from the airport to their housing (must wear a mask and avoid public transportation other than taxi)

• Housing

• Health insurance that covers COVID-19. International students must secure health insurance that covers COVID-19 and include the name of the company/policy in their pre-arrival plan. We have options available such as GuardMe insurance, but international students are welcome to choose the policy that best fits their needs.

• Students should travel directly from the airport to their place of stay. In addition, they may not have contact with vulnerable individuals or be living in a group or communal setting (except for family members) and the quarantine accommodation should enable individual physical distancing and infection-prevention control. 

• Although we provide third-party recommendations of the services above, students are responsible for securing their own arrangements.

Governmental Pre-Arrival Requirements (source here).

  • As of November 21, 2020, air travellers whose final destination is Canada will be required to submit their information electronically through ArriveCAN before they board their flight. This includes travel and contact information, quarantine plan (unless exempted under conditions set out in the Mandatory Isolation Order), and COVID-19 symptom self-assessment. 
  • Travellers must be ready to show their ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that they have submitted their information digitally. Travellers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine. Exceptions will be made for those unable to submit documents electronically due to personal circumstances, such as disability or inadequate infrastructure. 

• Download the ArriveCAN app here: iOSAndroid or web format

• International students must adhere to the Quarantine Act.

14-day Quarantine Requirements

After you enter Canada:

  • As of November 21, 2020, travellers who enter Canada by air, land or marine modes, unless exempted under conditions set out in the Mandatory Isolation Order, will also be required to submit information through ArriveCAN or by calling the 1-833-641-0343 toll-free number during their quarantine or isolation period. Within 48 hours of entering Canada, travellers must confirm they have arrived at their place of quarantine or isolation and those in quarantine must complete a daily COVID-19 symptom self-assessment during their quarantine period.  
  • Travellers who don’t use ArriveCAN to submit their information before entering Canada will be required to call the 1-833-641-0343 toll-free number on a daily basis throughout their quarantine or isolation period to provide their post-border information. They will not be able to revert to using ArriveCAN.

    Travellers who do not submit the mandatory information required after they have crossed the border will be considered a high priority for follow-up by law enforcement.

• Government of Canada representatives will conduct health screenings at the time of entry to Canada and let you know if you need to quarantine or isolate.

• International students and co-arriving immediate family members are responsible for on-going self-monitoring and assessment of COVID-19 symptoms. 

• Story Institute will communicate regularly with international students during quarantine to maintain up-to-date on their health status and well-being, verify if they have been conducting the daily self-assessments, and provide them updated information about COVID-19.

• If you don’t have COVID-19 symptoms, you must quarantine for 14 days while you’re still at risk of developing symptoms and infecting others.

• Should you develop symptoms or test positive for COVID-19 during your 14 day quarantine, you must begin isolating for an additional 14 days from the date of your positive test result or onset of symptoms.

• During Quarantine, we will involve international students in our community via social media channels such as Facebook and Instagram, and regularly set up calls to help the student get familiarized with Vancouver and the local culture. International students will be supported with mental health and cultural/religious topics by having access to our health and safety resources here.

• Please read and follow the Quarantine instructions for travellers without symptoms of COVID-19 returning to Canada.

We will be notifying public health officials with regards to any the following:

• Any individual compliance issues within the 14-day mandatory quarantine periods at an institution on the P/T List (P/T = province/territory);

• Any SARS-CoV-2 positive cases at an institution on the P/T List during the time period when the Institution is providing quarantine arrangements (when a student is quarantining for 14 days);

• Any material changes that may require modification to the P/T List, or that can inform local or P/T public health activities or that can inform federal border control.

Public communications protocols have been established for COVID-19 outbreaks that may impact or implicate international students or their immediate family members. We will be notifying the local health authorities immediately at Vancouver Coastal Health:

Vancouver Coastal
Health Corporate Office
11th Floor 601 West Broadway
Vancouver, BC  V5Z 4C2
Phone: 1 866 884-0888 (toll-free), 604 736-2033 (local)
Fax: 604 875-4750
Board Chair: Penny Ballem
President and CEO: Mary Ackenhusen

Safety Committee:

A Safety Committee has been established with staff, faculty and student representatives and will meet regularly to keep tracking changes and updating our policies as necessary. The committee has reviewed and approved this document.

Michael ColemanLuciana Fortes
President/CEOStudent Experience Coordinator


Sidney Quesnelle
Andrea Hurtt
Candace Friesen

This is a living document that will continue to change and update in accordance to the ever-evolving scenario of COVID-19 and the BC Health Authorities guidelines. Please note that the health guidelines are subject to change without notice. For the most up to date information, please consult the official websites for your local public health authority. If you have any suggestions for additional ways we can create a safer and/or more conducive space please forward them to: michaelcoleman@storyinstitute.

BBB Covid-19 safety pledge